Privacy Policy | Early Care Solutions

1. Introduction

Early Care Solutions is committed to protecting your privacy and ensuring the security of your personal information. This policy outlines how we collect, use, disclose, and protect your information in accordance with the Privacy Act 1988 and the Australian Privacy Principles.

2. What Information We Collect

We may collect personal information that is necessary for us to provide services to you. This may include your name, contact details, date of birth, NDIS number, health information, and any other details relevant to the services we provide.

3. How We Collect Information

We collect personal information directly from you, your authorized representatives, or through relevant third parties such as healthcare providers, support coordinators, or NDIS representatives.

4. How We Use Your Information

Your personal information is used to deliver and improve our services, manage your relationship with us, comply with NDIS requirements, and communicate with you about our services.

5. Disclosure of Your Information

We do not disclose your personal information to third parties without your consent, except when required by law or to fulfill our service obligations. In some cases, we may need to share information with healthcare professionals, NDIS, or other relevant parties involved in your care.

6. Security of Your Information

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. We use secure systems and practices to ensure your information is kept safe.

7. Accessing and Correcting Your Information

You have the right to access and correct the personal information we hold about you. If you believe any information we hold is inaccurate, incomplete, or out-of-date, please contact us to request a correction.

8. How to Make a Complaint

If you have any concerns about how we handle your personal information, please contact us. We will investigate your complaint and respond to you within a reasonable timeframe.

9. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Early Care Solutions

Email: admin@earlycaresolutions.com